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From223US$ /night
Check-in
17Oct2025Select date
Check-out
18Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ockenden Lane, Cuckfield, Cuckfield, United Kingdom, RH17 5LD

Ockenden Manor Hotel & Spa, a 4-star Cuckfield hotel rated 8.6/10 on Booking.com, features a contemporary spa, fine dining, and picturesque gardens. This Elizabethan Manor House offers guests a tranquil retreat at the edge of the South Downs National Park.

Rooms & Amenities

Rooms at Ockenden Manor Hotel & Spa are designed with a mix of charm and modern comfort. The pretty Cuckfield rooms with king-size beds are located in the Garden Wing, offering views towards the South Downs National Park.

Dining Options

The fabulous restaurant serves a three-course dinner crafted from locally sourced ingredients, alongside a light lunch option. Guests can also enjoy smooth drinks and healthy bites at the lounge.

Leisure & Spa Facilities

Ockenden Manor Spa features a heated indoor and outdoor pool, relaxation spaces, and eight treatment rooms offering various wellness treatments. Gym facilities with state-of-the-art equipment are available, along with fitness classes such as yoga and pilates.

Services & Local Area

The property is a 10-minute taxi ride from Haywards Heath station, connecting to London and Gatwick. Nearby attractions include the Ouse Valley Viaduct (4 km) and Beech Hurst Park Miniature Railway (2 km).

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Cosy Room
Max:
2 persons
14 m² 
Bed options:
1 Double bed
Coffee machine
Heating
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Feature Room
Max:
2 persons
26 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Feature Suite
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Cuckfield600 m
Airports
London Gatwick (LGW) 23.6 km
London Heathrow (LHR) 85.4 km
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Golf course
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Ockenden Lane, Cuckfield, Cuckfield, United Kingdom, RH17 5LD
Map view
Ockenden Lane, Cuckfield, Cuckfield, United Kingdom, RH17 5LD
Nearby
Museum
Cuckfield Museum
310 m
Church
Holy Trinity Church
240 m
Restaurants
Spice Village
110 m
1 Ockenden Lane
Tom's Food
170 m
High Street
Good Evening
210 m
South Street
The Rose and Crown
640 m
London Road

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
Exceptional spa treatments
Delicious dinner
Disappointing breakfast
Morning noise
8.0/10
Great
Rooms
6.2
Location
8.5
Service
7.0
Dining
6.2
Guest reviews
8.0/10
based on 5 reviews
8.6
8.6/10 based on 291 reviews
Andy
United Kingdom, February  2025
6.2/10

I had a lovely weekend at Ockendon Manor where the customer service was certainly a highlight. While there were some issues with the room and treatment arrangements, the staff's ability to handle these challenges made my stay enjoyable. However, I had higher expectations for the quality of the room and the dining options, which left much to be desired for the price I paid.

Rooms
6.0
The room was a bit tired and felt dated for the price, but it was mostly quiet and had a nice view of the garden.
Service
5.0
Staff were generally polite, but some seemed overworked and not fully trained to handle requests, leading to slow service.
Location
9.0
The setting of the hotel is beautiful, surrounded by picturesque views that enhance the relaxation experience.
Dining
5.0
The dining experience was rather disappointing; the vegetarian options were limited and the overall menu lacked variety.
Facilities
6.0
The spa facilities were beautiful, but there were cleanliness issues, notably in the communal areas.
Ray
United Kingdom, February  2025
8.0/10

I had a lovely stay at Ockenden Manor Hotel and Spa, where I enjoyed the beautiful setting and high-quality spa treatments. The staff were attentive and provided excellent service, making my experience even more enjoyable. However, the dining options didn't completely meet my expectations, and I did feel the prices were a bit high considering some inconsistencies in the food quality.

Rooms
8.0
The rooms were cozy and well-appointed, providing a comfortable atmosphere for relaxation, although some noise from the surroundings occasionally interrupted the peace.
Service
9.0
The staff were warm, accommodating, and very attentive throughout our visit, ensuring we had everything we needed.
Location
8.0
The location is delightful, nestled in a charming area with lovely views, but access could be improved given the limited directions provided.
Dining
6.0
While the dinner offerings had some standout dishes like the goats cheese croquettes, there were a few misses in the meal temperature and overall presentation.
Facilities
9.0
The spa facilities were impressive, with a variety of treatments and relaxing amenities, though some aspects like food and beverage pricing felt a bit steep.
Zoe
United Kingdom, January  2025
8.2/10

My time at the hotel was a delightful mix of relaxation and indulgence. The spa treatments were exceptional, and the dinner was delicious, exceeding my expectations. However, I found breakfast to be a slight letdown, and there were some noise issues in the mornings. Overall, I would love to return, but improvements could be made in certain areas.

Rooms
8.0
We stayed in a cozy room which was cleaned to a high standard, though there was a bit of noise from the staircase in the mornings.
Service
9.0
The staff were attentive and went out of their way to ensure everything ran smoothly. I felt well taken care of during my stay.
Location
Dining
7.0
Dinner was incredible, with a lovely three-course meal that truly impressed. Breakfast didn't quite match up to that standard, which was a bit disappointing.
Facilities
9.0
The spa facilities were a highlight, with an array of treatments available and a relaxing atmosphere.
Exceptional spa treatments
Disappointing breakfast
Dominic
United Kingdom, December  2024
7.6/10

I had a mixed experience at the hotel. On one hand, the spa amenities and treatments were fantastic, providing a relaxing atmosphere that I really enjoyed. The dining experience, especially the afternoon tea, was delightful but slightly inconvenient as it required leaving the spa area. However, the room I stayed in left much to be desired, and the initial customer service encounter regarding my booking issues was quite disappointing.

Rooms
5.0
The room I stayed in was rather outdated and not very comfortable. It lacked essential features like a proper shower.
Service
6.0
Service was quite nice overall at the spa, but I found the staff's response to my room issues less than ideal.
Location
Dining
8.0
The afternoon tea was wonderful with a lovely selection, though having to change back and forth diminished the spa experience.
Facilities
9.0
The spa facilities were excellent, featuring a variety of relaxing options like saunas and pools.
High-quality spa treatments
Outdated room
David
United Kingdom, October  2024
6.0/10

I had high hopes for this spa hotel, but there were clearly some areas that need improvement. While the spa treatments were delightful and on par with my expectations, the room and dining experiences were not as stellar. The staff did their best to be accommodating, but the general atmosphere and upkeep left something to be desired. Overall, it felt overpriced for what was delivered.

Rooms
5.0
My room was quite dusty and dated, not living up to what I expected from a spa hotel.
Service
6.0
The service was decent, but there were times when I felt neglected, especially during our meal.
Location
Dining
5.0
The food had its moments, but there were issues with temperature and presentation that really let it down.
Facilities
8.0
The spa facilities were lovely and relaxing, making it the highlight of my stay.
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Check Rates
Check-in
17Oct2025Select date
Check-out
18Oct2025Select date
Rooms and Guests2 Guests, 1 Room